How to report bug of FDI's USB-DONGLE?

[frank]

I try to register FDI's forum, but it prompts "This forum is not accepting new registrations."

I found there is a bug in LPC900 ICP operating with FlashMagic when Blank Check.

[Andy Ayre]

Have you tried emailing or calling them?

What problem are you seeing?

Andy

[frank]

When I do the "Blank Check" operating on a blank device, FlashMagic always returns "Not blank".

After doing the "Erase all flash" operating on a device, then I do the  "Blank Check"  operating on it, FlashMagic always returns "Not blank".

[Andy Ayre]

Hmmm... that problem sounds vaguely familiar. Did you search on this forum? Are you using the latest version of Flash Magic? Have you checked if FDI has a firmware update for your dongle? Have you tried another device?

Andy

[Je Gold]

Which  micro are you using?

Which ICP schematic are you using? Have you checked the waveforms of the signals required to carry out ICP?

Do you think it is a hardware or software problem?  How have you come to this confusion?

Joe